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Return policy
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Shipping
A3+ sizes are shipped in a kraft tube for added protection. When your print arrives I would recommend you carefully take your print out of the tube and hang as soon as possible.
Orders will be dispatched within one week from ordering.
Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply & unfortunately I'm not responsible for delays due to customs.
Care
All tea towels are machine wash on cool, recommended 30 degrees. Do not bleach. Do not dry clean. Do not tumble dry. Iron at a medium temperature.
Framing
Framing options are available for click and collect at our Alty Market. Please email info@cathyillustration.com to order
Bespoke Sizing
Please email info@cathyillustration.com for bespoke sizing enquiries or you would like to know more about getting an illustration of any of the individual locations/buildings.